Last Updated: August 5, 2025
Victor Gym (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our gym, website (www.victorgym.com), mobile applications, or engage with our services.
We may collect the following categories of personal information:
– Personal Identification: Name, date of birth, gender, and photo ID.
– Contact Information: Email address, phone number, mailing address.
– Payment Information: Credit/debit card details, billing address (processed securely by third-party providers).
– Health and Fitness Information: Goals, injuries, and medical conditions (with your consent).
– Usage Data: IP address, browser type, referring website, pages visited.
– Membership Data: Class bookings, check-in history, locker assignments.
We use your information to:
– Create and manage your membership account.
– Communicate with you regarding updates, events, and offers.
– Provide and personalize our fitness services and programs.
– Process payments and manage billing.
– Improve website functionality and member experience.
– Ensure safety and compliance with health regulations.
We do not sell your personal information. However, we may share it with:
– Trusted Service Providers: Payment processors, email marketing platforms, scheduling systems.
– Legal Authorities: When required by law or to protect our rights and safety.
– Affiliated Partners: If we host joint promotions or events.
All third parties are contractually obligated to handle your data securely.
Depending on your location, you may have the right to:
– Access or request a copy of your personal data.
– Request correction or deletion of your information.
– Withdraw consent where applicable.
– Opt-out of direct marketing communications.
You can exercise these rights by contacting us at privacy@victorgym.com.
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website may use cookies to enhance your browsing experience. You can modify your browser settings to block cookies or alert you when cookies are being used.
Our website or mobile app may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.
Victor Gym may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Victor Gym – Privacy Officer
Email: privacy@victorgym.com
Phone: (555) 987-6543
Address: 99 Victory Lane, Fitville, NSW 2000, Australia